What is your refund and cancellation policy?

Cruise Tour Notes: If your ship does not port, or passengers are unable to disembark due to ship policy, we’ll issue an immediate and full refund. We’ll also issue a full and immediate refund in the event we are required to cancel your tour due to weather or other conditions.

Tours: We’ll issue a full and immediate refund in the event we are required to cancel your tour for any reason.  You may cancel at least 2 days in advance without penalty. Between 48 and 24 hours, cancellations are subject to a $50 cancellation fee. There is no refund on tours canceled within 24 hours or for “no-shows”.

Packages: We’ll issue a full refund on cancellations made 90 days in advance. 50% refund on cancellations made at least 60 days in advance. No refunds on cancellations made less than 45-30 days in advance. Please consider Trip Insurance as a protective measure.

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